Who We Are
You hold your business to a higher standard. So do we.
Service is our priority.
At NWG’s downtown Charlottesville office, we like to say that we are not just in the tech business. We’re in the service business.
Since 2001, we’ve taken pride in partnering with business owners like you to deliver top notch IT support in Charlottesville, Richmond, and across central Virginia.
Small wonder we’ve got the highest-rated customer service and client retention rates in the area. We’re passionate about the technology, but we care even more about the people.
Expertise is our signature.
We are a Microsoft Gold Certified Partner and a Dell Preferred Partner, with more highly trained and certified technicians than any other local IT provider.
Our partnerships provide above-and-beyond resources for a wide range of hardware and software issues. That’s why we say that no one of us knows as much as all of us.
We have the most extensive continuing education and training program of any IT resource in Charlottesville. NWG technicians hold multiple Microsoft Certifications, with more constantly in the works.
Unparalleled response.
We offer unparalleled critical care through our 24/7 Managed Services suite and one-hour emergency response time (day or night). We are also the only HIPAA certified IT provider in Charlottesville.
Contact us to find out how better IT service and expertise can transform your business.
Meet the Team
Ben Thomas
Ben founded NWG Solutions to respond to the computer and network support needs of small businesses without an IT staff. Ben started as a senior
Shannon Connors
Shannon joined NWG Solutions in 2006. Drawn to the diverse culture and community that the Charlottesville area offers, she relocated from the Adirondack region of
Teddy Rivkin
Teddy has over 25 years of experience managing Information Technology for Charlottesville businesses. His passion is helping clients and business teams find technology solutions to serve their particular
Sara Derby
After earning a degree in Political Science from Virginia Tech, Sara worked as a campaign fundraiser before moving to Charlottesville and joining NWG in May
Clancy Connors
Clancy Connors is originally from the Mohawk Valley in Central New York State. He attended Northern Arizona University where he received a BS in Electronic
Charlotte Green
Charlotte recently relocated to Charlottesville from London, England where she grew up. She has dual citizenship and has grown up coming back and forth to
Shelby Shelton
Originally hailing from the piedmont area of North Carolina, Shelby relocated to Charlottesville after earning her bachelors degree in English with a minor in History
Stephen Bayne
Raised just outside of Charlottesville, Stephen started his career with computer and networking while still in high school with a small IT group in Madison.
Tyler Aker
Tyler Aker has programmed, configured and maintained computers for over 10 years. Born and raised in Charlottesville, he enjoys living in the area and being
Colin Davenport
Raised near the outer banks of NC, Colin’s interest in IT, as well as good quality hip hop, started in the mid 90’s and continues
Dale Bartleson
Originally from Virginia Beach, Dale relocated to the Charlottesville area in early 2012 due to a severe traffic allergy. After working for over a decade
David Border
David has been an IT professional for roughly a decade and enjoys implementing new technology to help businesses thrive. Before coming to NWG, David ran
Benjamin Casebolt
Benjamin Casebolt grew up in Virginia Beach before living in Atlanta and Chicago in his later youth. His IT career stemmed from an interest in
Bill Testerman
Originally from northern Virginia, Bill settled in the Shenandoah Valley after graduating from James Madison University with a B.S. in Biology in 1999. After working
Julian Monroy
Born in Fort Myers, Florida, Julian has called Central Virginia home since he was a kid. He became fascinated by computers early on and has been
Craig van Dyk
Craig is a California transplant who moved to Virginia to be close to family. He’s had a lifelong passion for electronics, technology and artistic expression