Who We Are

You hold your business to a higher standard. So do we.

Service is our priority.

At NWG’s downtown Charlottesville office, we like to say that we are not just in the tech business. We’re in the service business.

Since 2001, we’ve taken pride in partnering with business owners like you to deliver top notch IT support across central Virginia.

Small wonder we’ve got the highest-rated customer service and client retention rates in the area. We’re passionate about the technology, but we care even more about the people.

Expertise is our signature.

We are a Microsoft Gold Certified Partner and a Dell Preferred Partner, with more highly trained and certified technicians than any other local IT provider.

Our partnerships provide above-and-beyond resources for a wide range of hardware and software issues. That’s why we say that no one of us knows as much as all of us.

We have the most extensive continuing education and training program of any IT resource in Charlottesville. NWG technicians hold multiple Microsoft Certifications, with more constantly in the works.

Unparalleled response.

We offer unparalleled critical care through our 24/7 Managed Services suite and one-hour emergency response time (day or night). We are also the only HIPAA certified IT provider in Charlottesville.

Contact us to find out how better IT service and expertise can transform your business.

Meet the Team

Ben Thomas

Ben founded NWG Solutions to respond to the computer and network support needs of small businesses without an IT staff. Ben started as a senior

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Shannon Connors

Shannon joined NWG Solutions in 2006. Drawn to the diverse culture and community that the Charlottesville area offers, she relocated from the Adirondack region of

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Teddy Rivkin

Teddy has over 25 years of experience managing Information Technology for Charlottesville businesses. His passion is helping clients and business teams find technology solutions to serve their particular

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Catherine Parker

Catherine joined NWG Solutions in February 2019. She is a  graduate of JMU’s Geographic Science program (Go Dukes!). From owning and operating a food truck,

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Delaney Downs

After earning a BSBA in Marketing from Christopher Newport University, Delaney traded in the beach for the mountains and hasn’t looked back ever since! In

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Hannah Thomas

Hannah joined NWG in the summer of 2020. Born and raised in Charlottesville, she is currently attending the University of Virginia hoping to pursue a

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Stephen Bayne

Raised just outside of Charlottesville, Stephen started his career with computer and networking while still in high school with a small IT group in Madison.

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Tyler Aker

Tyler Aker has programmed, configured and maintained computers for over 10 years. Born and raised in Charlottesville, he enjoys living in the area and being

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Colin Davenport

Raised near the outer banks of NC, Colin’s interest in IT, as well as good quality hip hop, started in the mid 90’s and continues

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David Border

David has been an IT professional for about 6 years but his interest in computers began when he was a teenager. He taught himself how

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Bill Testerman

Originally from northern Virginia, Bill settled in the Shenandoah Valley after graduating from James Madison University with a B.S. in Biology in 1999.  After working

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Julian Monroy

Born in Fort Myers, Florida, Julian has called Central Virginia home since he was a kid.  He became fascinated by computers early on and has been

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