NWG Critical Care

With NWG, you’ll get back in business so fast your clients won’t miss a beat.

At night, on weekends, and on every major holiday, you’ll speak with a technician in less than an hour.

We believe your most urgent problem is our most urgent problem, too.

Because you deserve the fastest, most thorough solution possible, we keep a Critical Care response team on standby 24 hours a day, 7 days a week.

Our team of engineers in Charlottesville and Richmond are ready to cure any IT issue, including:

• Your Electronic Medical Record software is down in the middle of the night
• Your Quickbooks software goes down–on a Sunday, during tax season
• You’re on the road and can’t connect remotely to your office server
• You receive an error message or the dreaded blue screen on your computer
• You can’t print a key document for an impending meeting
• You can’t send or receive email from your phone, tablet, or PDA
• Your office network is out and you have no idea why
• You discover a virus or spyware and need it removed STAT

Call us for a cure during the day and rest assured that a human will answer the phone.

After hours, our 365 Emergency Critical Care chain kicks into effect. Your voicemail will page our on-call technician, who will call you back within the hour.