NWG Critical Care
When you’re down, every second counts. How quickly can your IT get back online?
Contact us at
and find out how
can resolve your
tech issues – fast.
At night, on weekends, and on every major holiday, you’ll speak with a technician in less than an hour.
We believe your most urgent problem is our most urgent problem, too.
Because you deserve the fastest, most thorough solution possible, we keep a Critical Care response team on standby 24 hours a day, 7 days a week.
Our team of engineers in Charlottesville and Richmond are ready to cure any IT issue, including:
- Your Electronic Medical Record software is down in the middle of the night
- Your Quickbooks software goes down–on a Sunday, during tax season
- You’re on the road and can’t connect remotely to your office server
- You receive an error message or the dreaded blue screen on your computer
- You can’t print a key document for an impending meeting
- You can’t send or receive email from your phone, tablet, or PDA
- Your office network is out and you have no idea why
- You discover a virus or spyware and need it removed STAT
Call us for a cure during the day and rest assured that a human will answer the phone.
After hours, our 365 Emergency Critical Care chain kicks into effect. Your voicemail will page our on-call technician, who will call you back within the hour.