Charlottesville

(434) 979-0555

Richmond

(804) 806-3457

NWG Critical Care

When you’re down, every second counts. How quickly can your IT get back online?

Contact us at

(434) 979-0555

and find out how

CRITICAL CARE

can resolve your
tech issues – fast.

CRITICAL CARE

With NWG, you’ll get back in business so fast your clients won’t miss a beat.

At night, on weekends, and on every major holiday, you’ll speak with a technician in less than an hour.

We believe your most urgent problem is our most urgent problem, too.

Because you deserve the fastest, most thorough solution possible, we keep a Critical Care response team on standby 24 hours a day, 7 days a week.

Our team of engineers in Charlottesville and Richmond are ready to cure any IT issue, including:

  • Your Electronic Medical Record software is down in the middle of the night
  • Your Quickbooks software goes down–on a Sunday, during tax season
  • You’re on the road and can’t connect remotely to your office server
  • You receive an error message or the dreaded blue screen on your computer
  • You can’t print a key document for an impending meeting
  • You can’t send or receive email from your phone, tablet, or PDA
  • Your office network is out and you have no idea why
  • You discover a virus or spyware and need it removed STAT

Call us for a cure during the day and rest assured that a human will answer the phone.

After hours, our 365 Emergency Critical Care chain kicks into effect. Your voicemail will page our on-call technician, who will call you back within the hour.